Privacy Policy

Effective Date: June 1, 2025

Last Updated: June 1, 2025

Welcome to Vigoe.ai. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our AI-powered chatbot application.

By accessing or using Vigoe.ai, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the application.

1. About Vigoe.ai

Vigoe.ai is an AI chatbot platform designed to assist users with conversations, information retrieval, productivity support, and business-related interactions. The platform leverages artificial intelligence to generate responses based on user inputs and improve user experience.

2. Information We Collect

Personal Information:

• Name (optional)
• Email Address (required for account access)

Usage & Technical Data:

• Chat messages and prompts submitted by users
• AI-generated responses for improving service quality
• Device information, browser type, OS version
• App interaction logs and feature usage
• Crash logs and performance diagnostics

Media & File Data (if provided):

• Files or documents uploaded for AI analysis
• Text or content shared during chatbot interactions

We do not intentionally collect sensitive personal data such as financial, biometric, or government-issued identification information.

3. How We Use Your Information

• To provide and operate AI chatbot services
• To generate relevant and contextual AI responses
• To improve AI model performance and accuracy
• To analyze usage trends and enhance user experience
• To troubleshoot issues and ensure platform stability
• To communicate updates, alerts, and service notifications

4. Legal Basis & Global Compliance

Vigoe.ai processes personal data in accordance with applicable data protection laws, including:

• General Data Protection Regulation (GDPR)
• California Consumer Privacy Act (CCPA)
• Google Play & global platform policies

Users may request access, correction, or deletion of their data as outlined in Section 7.

5. Third-Party Services

We may use trusted third-party services solely for analytics, performance monitoring, and infrastructure support.

Google Analytics / Firebase
Used for: Performance monitoring, crash reporting, usage insights
Privacy Policy: https://policies.google.com/privacy

We do not sell, rent, or share personal data with advertisers or marketing agencies.

6. Permissions We Request

• Internet Access – Required to communicate with AI services
• File Access (optional) – To upload documents for chatbot assistance

You may manage or revoke permissions at any time through your device or browser settings.

7. Your Rights and Choices

• Access or update your account information
• Request deletion of chat history or account data
• Opt out of non-essential communications

For privacy-related requests, contact us at [email protected]

8. Data Retention

We retain user data only for as long as necessary to provide the service, improve AI performance, and meet legal obligations. Users may request deletion of their data at any time.

9. Data Security

We implement reasonable technical and organizational safeguards to protect your information. While no digital system is completely secure, we actively work to prevent unauthorized access or misuse.

10. Children’s Privacy

Vigoe.ai is not intended for children under the age of 13. We do not knowingly collect data from minors.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be published on our website with a revised effective date. Continued use of Vigoe.ai indicates acceptance of the updated policy.

12. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact:

Vigoe.ai Support Team
📧 Email: [email protected]